Protection of Personal Information (POPIA) Policy
1. Introduction
This website is committed to protecting your personal information and ensuring that your privacy is respected in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa. This policy explains how personal information is collected, used, stored, and protected when you interact with this website.
By using this website or submitting your personal information, you agree to the practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when using this website. This may include:
Name and surname
Email address
Telephone number
Company name
Any information submitted through contact forms, enquiry forms, or email communication
We may also collect certain non personal information automatically, such as browser type, device information, IP address, and website usage data.
3. Purpose of Collecting Personal Information
Personal information collected on this website may be used for the following purposes:
Responding to enquiries or requests
Providing products or services requested by you
Communicating with you regarding services or updates
Improving website functionality and user experience
Complying with legal or regulatory requirements
We will only collect information that is necessary for these purposes.
4. Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Personal information is only accessible to authorised individuals who require the information to perform their duties.
5. Sharing of Personal Information
We do not sell, rent, or trade personal information to third parties.
Personal information may be shared with trusted service providers or partners where necessary to deliver services, provided that they agree to keep the information confidential and comply with applicable data protection laws.
Personal information may also be disclosed if required by law.
6. Retention of Information
Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
Once the information is no longer required, it will be securely deleted or destroyed.
7. Your Rights
In terms of POPIA, you have the right to:
Request access to your personal information
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent for the processing of your information where applicable
Requests relating to personal information can be submitted using the contact details provided below.
8. Cookies
This website may use cookies to improve the browsing experience and analyse website traffic. Cookies are small files stored on your device that help the website function correctly.
You may disable cookies in your browser settings if you prefer not to allow their use.
9. Changes to This Policy
This policy may be updated from time to time to reflect changes in legislation or website practices. The updated policy will be published on this page.
10. Contact Information
If you have any questions regarding this policy or the processing of your personal information, please contact us through the contact details provided on this website.